Not receiving an insult means you cannot respond in any way (beyond, perhaps, blocking and reporting an attacker). According to the Center for Countering Digital Hate, a British NGO, ignoring trolls is crucial for stopping abuse. This makes sense, given the evidence that trolls are seeking attention, including negative attention. Nonresponse denies them the reward they seek.
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Online jerks and offline jerks are largely one and the same: bullies with personality disorders. And we can protect our happiness by dealing with them both in some tangible, practical ways.
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