Form Fields: Unnecessary Steps Discourage Users from Completing the Onboarding

You get users with different intentions, from different traffic sources. 

• Display: These users might research a product to get a general idea. 
• Users are actively looking at purchasing this specific product. It’s up to you to offer them the sol...

• We need to ask ourselves if a certain friendship is even worth resuscitating, or if one of us has moved on to such an extent that we really don’t recognize the person any more.
• The circumstances of growing apart also matter. If it was betrayal or a falling out, the process of getti...

• Stay away from starting sentences with “you." 
• Hear the other person out first. Don’t apologize, but acknowledge that there is a problem. 
• Ask questions for clarity, and be sure that you understand all the facts before you proceed with a resolution. 
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