Come Prepared

Research found that only 7 percent of communication comes from the words you use; the rest of what you communicate comes from your voice and tone (38 percent) and your body language (55 percent).

So that means when you send a virtual message, 93 percent of what you’re trying to communica...

Suppose you know that you're going to meet a particular person or group of people. In that case, the chances are that meaningful conversation will not so much be derived from an exchange of personal information but from having a satisfying conversation about an interesting topic or issue.

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• Start with research: When writing about a topic, do thorough research and look for information from various sources.
• Record your sources and information: As you go along, note down the sources where you get information.
• Brainstorm:...