Ideas from books, articles & podcasts.
Research found that only 7 percent of communication comes from the words you use; the rest of what you communicate comes from your voice and tone (38 percent) and your body language (55 percent).
So that means when you send a virtual message, 93 percent of what you’re trying to communicate may be lost.
MORE IDEAS FROM THE SAME ARTICLE
Open office layout cuts face-to-face conversations by as much as 70 percent. The fact that an entire department could hear you talking with someone can block you from seeking connection.
Listening is the most important part of having a quality conversation—and it’s also the area most people struggle with.
Small talk might not be that meaningful, but it does have a few benefits: it can make you happier and it can boost the brain’s executive functions responsible for everything from attention and focus to time management to organization.
If you really want to communicate effectively, you need to connect and converse with the people around you—beyond words on a screen.
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