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Conducting market research
Analyzing data to make informed decisions
Developing a product roadmap
Types of Schmucks (1)
- The Narcissus – someone with an over-developed sense of entitlement, who is self-centered, condescending, and attention-seeking.
- The Venus Flytrap – someone who is over-dramatic and inconsistent in reaction, and keeps everyone on edge.
- The Swindler – someone who comes across as “slick” and manipulative.
- The Bean Counter – someone who is so obsessed with order or perfection to such a degree that they cannot handle not being in total control.
- The Distracted – someone who is constantly focused on everything else but their work, and who struggles with procrastination.
33
302 reads
MORE IDEAS ON THIS
Types of Schmucks (2)
- Hyde – someone who has a completely different personality and one that is the opposite of their usual behavior (similar to an addict in that respect).
- The Lost – someone who exhibits memory loss, loss of language or even judgement skills.
- The...
30
222 reads
Communication Is Key
Regardless of which type of disruptive behavior you are seeing, the critical element is clear and consistent communication.
This may be done upfront with expectations laid out and standards of conduct that are clearly defined, in a way that no one can claim they were not ...
27
167 reads
"Workplace relationships are just another type of relationship between people, and they need to be built on openness and communication. We need to be honest with ourselves and with each other."
JODY FOSTER, MICHELLE JOY
28
214 reads
Do Something
If the disruptive behavior is serious and dangerous, then immediate action is critical, whereas if the behavior is of a less-serious nature (even merely inconvenient or unpleasant) a more moderate action is appropriate.
The key is confronting the offending behavior and working towa...
27
185 reads
Communication Tactics
Tactics include everything from simple conversations, casual coffee meetings, and discussions, to the more formalized documented meetings with managers and HR, to even medical/psychiatric interactions depending upon the magnitude of the workplace issue.
For some, the direct approach is...
28
192 reads
"Avoiding a pattern of behavior will not cause it to magically disappear but will instead allow it to fester."
JODY FOSTER, MICHELLE JOY
29
259 reads
"It’s easy to get angry and label someone a jerk or a schmuck. It’s much harder to try to understand the underpinnings of why he or she approaches the situation that way."
JODY FOSTER, MICHELLE JOY
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554 reads
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Types of empathy gaps
- Cold-to-hot empathy gaps. When someone is in a cold (emotionally neutral) state, they have trouble understanding someone in a hot (emotional state). A calm person might be unable to predict how they will act when they're upset.
- Hot-to-cold empathy ...
Recognition Of Inherent Bias
- We must learn to recognize and identify the cognitive action of always being biased.
- Our prior beliefs are put into everything we see, read or hear, and we make matters worse by only reading our own viewpoint, rejecting something that is not agreeing with our existing framework of ...
The Two Types of Disruptive Innovation
- New-market disruption: this is where disruptive products compete with non-consumption. They create new markets and reach people who previously weren’t consumers. As their performance improves, they run into some existing markets to disrupt.
- Low-end ...
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