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The Schmuck in My Office

The Schmuck in My Office

by Jody Foster, Michelle Joy

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JODY FOSTER, MICHELLE JOY

"It’s easy to get angry and label someone a jerk or a schmuck. It’s much harder to try to understand the underpinnings of why he or she approaches the situation that way."

Types of Schmucks (1)

  • The Narcissus – someone with an over-developed sense of entitlement, who is self-centered, condescending, and attention-seeking.
  • The Venus Flytrap – someone who is over-dramatic and inconsistent in reaction, and keeps everyone on edge.
  • The

Types of Schmucks (2)

  • Hyde – someone who has a completely different personality and one that is the opposite of their usual behavior (similar to an addict in that respect).
  • The Lost – someone who exhibits memory loss, loss of language or even judgement skills.
  • The...

JODY FOSTER, MICHELLE JOY

"Avoiding a pattern of behavior will not cause it to magically disappear but will instead allow it to fester."

Do Something

If the disruptive behavior is serious and dangerous, then immediate action is critical, whereas if the behavior is of a less-serious nature (even merely inconvenient or unpleasant) a more moderate action is appropriate.

The key is confronting the offending behavior and working towa...

JODY FOSTER, MICHELLE JOY

"Workplace relationships are just another type of relationship between people, and they need to be built on openness and communication. We need to be honest with ourselves and with each other."

Communication Is Key

Regardless of which type of disruptive behavior you are seeing, the critical element is clear and consistent communication.

This may be done upfront with expectations laid out and standards of conduct that are clearly defined, in a way that no one can claim they were not ...

Communication Tactics

Tactics include everything from simple conversations, casual coffee meetings, and discussions, to the more formalized documented meetings with managers and HR, to even medical/psychiatric interactions depending upon the magnitude of the workplace issue.

For some, the direct approach is...

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