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Top 7 books for Product Managers

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Top 7 books for Product Managers

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JODY FOSTER, MICHELLE JOY

"Avoiding a pattern of behavior will not cause it to magically disappear but will instead allow it to fester."

JODY FOSTER, MICHELLE JOY

29

258 reads

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Types of Schmucks (2)

Types of Schmucks (2)

  • Hyde – someone who has a completely different personality and one that is the opposite of their usual behavior (similar to an addict in that respect).
  • The Lost – someone who exhibits memory loss, loss of language or even judgement skills.
  • The...

30

221 reads

Communication Is Key

Communication Is Key

Regardless of which type of disruptive behavior you are seeing, the critical element is clear and consistent communication.

This may be done upfront with expectations laid out and standards of conduct that are clearly defined, in a way that no one can claim they were not ...

27

166 reads

Communication Tactics

Communication Tactics

Tactics include everything from simple conversations, casual coffee meetings, and discussions, to the more formalized documented meetings with managers and HR, to even medical/psychiatric interactions depending upon the magnitude of the workplace issue.

For some, the direct approach is...

28

191 reads

JODY FOSTER, MICHELLE JOY

"Workplace relationships are just another type of relationship between people, and they need to be built on openness and communication. We need to be honest with ourselves and with each other."

JODY FOSTER, MICHELLE JOY

28

213 reads

Types of Schmucks (1)

Types of Schmucks (1)

  • The Narcissus – someone with an over-developed sense of entitlement, who is self-centered, condescending, and attention-seeking.
  • The Venus Flytrap – someone who is over-dramatic and inconsistent in reaction, and keeps everyone on edge.
  • The

33

301 reads

Do Something

Do Something

If the disruptive behavior is serious and dangerous, then immediate action is critical, whereas if the behavior is of a less-serious nature (even merely inconvenient or unpleasant) a more moderate action is appropriate.

The key is confronting the offending behavior and working towa...

27

184 reads

JODY FOSTER, MICHELLE JOY

"It’s easy to get angry and label someone a jerk or a schmuck. It’s much harder to try to understand the underpinnings of why he or she approaches the situation that way."

JODY FOSTER, MICHELLE JOY

33

552 reads

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11. Daily questions in action

11. Daily questions in action

  1. Daily questions are a commitment device.
  2. Daily questions focus on where we need help, not where we are doing fine. We all have tasks and behaviors that come natulally.
  3. Self discipline refers to achieving desirable behavior and Self control to avoiding undesirable behavior. We...

Strategies for Overcoming Conflict Avoidance

Strategies for Overcoming Conflict Avoidance

  • Reframe confrontation - Conflict resolution is not about "fighting". It's about standing up for yourself and communicating when you feel frustrated.
  • Make a plan - Rehearse concise points you’d like to get across so you’ll feel confident when addres...

Avoiding Conflict Altogether

Avoiding Conflict Altogether

Rather than discussing in a calm, respectful manner, some people just don't say anything to their partner until they're ready to explode, and then blurt it out in an angry, hurtful way. This seems to be the less stressful route — avoiding an argument altogether — but usually causes more stress to...

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