Building Rapport Remotely - Deepstash

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How to Build Strong Relationships in a Remote Team

Building Rapport Remotely

To better build rapport and counter isolation do the following:

  • smile, tilt your chin lower so you're not looking down on them, and slow down your speech during your video calls, so you come across as being more credible.
  • set a finish time before starting a conversation with someone new to reduce the initial wariness.
  • Be more likable and validate others by listening to them and suspending your ego. Put aside your wish to contribute to the conversation and ask short, open questions like how, when, and why.

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Personal Connection

A sense of connection and belonging are sentiments that are helpful for building “affective trust” – a form of trust based on emotional bond and interpersonal relatedness.

It vari...

Statistics On Remote Workers
  • Loneliness was reported as the biggest downside for 21% of remote employees, and one of the reasons that makes them more likely to quit.
  • Most remote managers say they’d be more inclined to stay if they had more friends at work.
  • Individuals who have 15 minutes to socialize with colleagues have a 20% increase in performance over their peers who don't.
  • Positive social relationships are correlated with better life expectancy.
Dynamic Icebreakers

If your icebreaker questions are intriguing, cheeky, humorous – the answers you receive will be, too.

Many remote teams will kick off their weekly meeting with an icebreaker question or insert it during their morning stand-up meeting. Even more popular is asking a series of icebreaker questions during the onboarding process when hiring someone.

Make Time To Connect

Workers crave a sense of authentic connection with others and the best way to do that is by bringing people together in person. But it's not always a viable alternative.

One way to do that...

Communication
  • Set clear expectations and make an effort to be a good listener.
  • Set clear boundaries. Establish a preferred time for communications so you feel respected and acknowledged.
  • Get to know others. Remote workers often have purely transactional interactions. Listen to people and get to know them.
  • Update people on what you’re working on and your availability
Use Shared Experiences

A co-located office develops its own personality through inside jokes, shared experiences, and a collaborative environment. A remote team needs to develop something similar.

Creating specific Slack channels based on interests and book clubs where the company funds the books are the easiest ways to do this for remote workers.

A Central Management Tool
A Central Management Tool

Physical presence does play a large part in moving our projects forward. Managing a project remotely requires a diligent and transparent approach to keep track and maintain the various tasks, deadl...

Keep teammates accountable

Creating accountability is a great way to manage the work remotely. Accountability is shifted to the teammates, who are now supposed to be responsible for their own work and decisions.

One way to build accountability in remote teams is to assign groups and let teammates hold each other responsible. Also make teammates share their work experience and any issues they face, publicly (within the team) so that it acts as a ready solution for others, reducing repeat work.

Document Everything

Even if the team is small, document, formalize and map each process, making it scalable and automatic.

Standard Operating Procedures, if used correctly in a remote setting, can act like a central nervous system.