deepstash

Beta

deepstash

Beta

Michelle A.

@michelleyaa45

Achieving Closure

  1. Determine and rank the steps that should be taken to change the conditions that brought the incident in the first place.
  2. To keep the learning review focused, prioritize and discuss these action items in separate follow-up meetings with the relevant people.
  3. The facilitator must publish the learning review write-up as widely as possible. Both successes and failures should become part of institutional memory.
  4. If the incident negatively impacted people, consider using the 3 Rs to structure the writeup. The Rs stand for ‘Regret, Reason, and Remedy’ as it provides a straightforward formula for a meaningful, satisfying apology.

68 SAVES

61 READS

IDEA EXTRACTED FROM:

This is How Effective Leaders Move Beyond Blame

RELATED ARTICLES & IDEAS

deepstash

helps you become inspired, wiser and productive, through bite-sized ideas from the best articles, books and videos out there.

Download from Google PlayDownload from the App Store

Over 2M Installs

4.75 App Score

Deepstash is better on the app. Discover new ideas and get inspired daily.