Manage Expectations
One of the most important aspects of organizational change management is managing expectations. This is bedrock: Too often plans are rolled out and timetables are committed to but leaders don't give those impacted a clear understanding of what will happen next.
Depending on the complexity of the organizational change and the magnitude of what the change might feel like for those impacted, managing expectations is paramount. Managing expectations comes down to letting people know what is or isn't going to happen.
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