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How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
In reality, many companies are still tying the carrot-and-stick methodology instead of investing in solid cultures employees want to join. Instead, they try luring top talent by waving bonuses and extra cash.
Those who forget to improve culture and workplace experience will see high turnover rates in the next 8-12 months because they hire people who aren’t a good fit. Essentially, there are two options to curb this: either companies invest in long-term leadership solutions or wait to see what happens if they don’t.
7
57 reads
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The third wave gradually happens. According to the U.S. Census Bureau, approximately 26.4 million people in the U.S. moved in 2021. We’ll see A-players putting their foot down to stay remote. Employers won’t have a choice ...
7
65 reads
Workforce reconfiguration is not only overdue—but necessary for the workplace of the future. Imagine this: 100+ million people switching jobs working in an atmosphere lighting them up, coworkers they want to be around, and an environment encouraging their best work.
This Great Resignation ...
9
67 reads
Nearly a decade ago, most candidates applied to 70-80 jobs before finding themselves in a company, It wasn’t for lack of skills or education, but rather the labour market was so tight people had to take what they could get.
Today, it’s a ...
7
114 reads
Employees have the upper hand as companies are desperate for talent; so employees can pressure their bosses to allow flexibility.
Many companies are developing flexible systems and negotiable schedules for employees, including Wells Fargo, Ford, The Social Security Administration, and Micro...
7
72 reads
In America alone, there are 11 million vacant positions and only 6.5 million people to fill them. We’re in the middle of a talent crisis. Employees have unprecedented leverage, and the Great Resignation as we know it is just beginning.
7
94 reads
As the office seems safe for return, employers across the country call their people back. To be clear, there are no outside forces mandating us back—leadership is.
Not surprisingly, there’s a mixture of reactions. Over the next couple of months, we’ll see even more people quit because they...
7
76 reads
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