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Empathy

Empathy

Companies usually look at what customers want or need.

They need to understand the feelings of the customers, their motivations and empathize with customers beyond the product, at a grassroots level.

19

124 reads

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Larry Fink

“Without a sense of purpose, no company, either public or private, can achieve its full potential; it will ultimately lose the license to operate from key stakeholders.”

LARRY FINK

14

432 reads

The new skills required

As companies work towards their purpose, these are new skills they need to learn:

  • Empathy
  • Global movement
  • Employee orientation towards meaningful work.

14

96 reads

Helping Employees find meaning

Helping Employees find meaning

Good, purpose-led values that drive work in the charity sector needs to be cultivated at the workplace.

Corporates should unlock the purpose and motivation that a charity has, by making their employees find meaning in their work, and helping society, starting from their workforce.

14

89 reads

A crucial Alliance

A crucial Alliance

To make real progress, governments, civil society, companies, and charities must come together and form an alliance.

13

165 reads

Human Well-being 

Human Well-being 

As companies strive to become more meaningful, purpose-led, sustainable and connected to human well-being, they are seeing increasing value among stakeholders and customers.

15

129 reads

Global Movement

Global Movement

Normally, companies are spending top dollar in marketing and lobbying around economic agendas, to increase their profit share in the market.

They need to have a similar global movement towards social causes, using the resources they have, to have a real impact.

14

121 reads

CURATED FROM

CURATED BY

mak_oo

I have a huge passion for food, hate to stay in comfort zone.

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Don’t talk about your solution

The main focus is to find out what problems the Customer faces, not when you sell your solution or product. You want to get objective answers and won’t get if you’re trying to sell a solution or product. 

Usually, customers don’t know what they need, but they can’t hide wha...

Empathy

Increasing your ability to empathize can help you get closer to others, gain their support when you need it, and potentially defuse high-charged conflicts in your professional and personal life. 

Be aware and listen carefully to what others are telling you. You kno...

Where empathy comes from

Empathy is a process of thinking and emotion.

  • We need our reasoning skills to understand another person's thoughts, feelings, reactions, concerns, and motives.
  • We need the emotional capacity to care for that...

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