Learn more about communication with this collection
How to align stakeholders
Best practices in product management leadership
How to create value together
A likable person is a good listener and knows when to keep shut and simply listen with intent and genuineness.
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Small talk, like asking about the other person's day, or talking about the weather, comes off as pleasant to many, as it puts them at ease.
Small talk is great if you are talking to a complete stranger too.
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Leave a good last impression by offering to connect the person you are speaking with to someone in your network who you think they may get along with.
Association is important.
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Remember people's names, it really helps build a bond. Make it a priority to memorize and say their names to them. It's something we all like to hear.
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You have to show interest to be interesting, so don't look at your phone, look at the person in front of you and provide your full attention.
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Having an ice breaker or a conversation starter can be really helpful. You can ask about some tips or advice that relate to their interests, or careers.
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You don’t have to be smart and charismatic to build connections with people — just make a commitment to do the little things right.
Here are a few steps to be liked, while saying little:
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Being a good listener is timeless advice, and it has been eighty years since Dale Carnegie mentioned being a good listener in his classic ‘How To Win Friends And Influence People’.
The advice is still rock solid, telling us to listen with intent while asking interesting questions...
There are two steps to becoming a good listener: to give our full attention and to listen deeply to the other person without judgment.
We can transcend the perceived differences that we have with another person when we listen to them and look at them with warmth without any conditions - th...
A good conversation is only possible if you are really listening. Stephen Covey writes that most of us don't listen with the intent to understand; we listen to reply.
Part of the pleasure of better-quality conversations comes from being curious. If you struggle listening t...
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