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The hidden value of organizational health--and how to capture it
Organizational Health
According to a decade long research, the health of an organization is based on alignment with a robust strategy, deep-rooted culture, and a clarity of vision.
The health of an organization can also be defined as the capacity or ability to deliver superior financial and operating performance.
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Organizational Health
According to a decade long research, the health of an organization is based on alignment with a robust strategy, deep-rooted culture, and a clarity of vision.
The health of an organization can also be defined as the capacity or ability to deliver superior financial and operating performance.
Better Health = Better Performance
Extensive Data studies have found a link between the health of an organization and its performance.
Robust health is crucial to an organization's long term success.
The Four Organizational Recipes
Companies aligned with one of these four organizational recipes are more likely to be healthy and to deliver strong, sustained performance than those following random management styles:
- Leader Driven
- Market Focused
- Execution Expertise
- Talent and Knowledge-based
Leader Driven Organizations
Leader-driven organizations have the presence of great leaders, who are talented and are free to figure out ways to deliver results while being accountable for the same.
Leader-driven organizations have an open, trust-based culture, where creativity is valued.
Market-Focused Organizations
Market-focused organizations have a strong orientation towards competitors, business partners, and the community/marketplace.
They focus on where the innovation is, where the market trend is going, and like to stay ahead of the competition, making innovative products while ensuring the response is profitable.
Execution Edge
Organizations that follow the Execution Edge recipe focus on implementation, frontline execution, elimination of wastage of time and resources, and optimal utilization of data for efficiency.
They also use technology to foster better communication, last-mile delivery, and overall efficiency.
Talent and Knowledge Core
They have star performers, and high-quality talent (physical or knowledge-based) to differentiate themselves and be profitable with the branding.
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About change
Organizations don’t change. People change. Many companies move to change systems and structures and create new policies and processes but fail to address the underlying mind-sets and capabilities of the people who will execute it.
A new strategy will fall short of its potential if they fail to address the mental attitude because people on the ground tend to continue to behave as they did before.
Looking both ways
Companies that only look outward in the process of organizational change, and dismiss individual learning and adaptation make two common mistakes:
- They focus solely on business outcomes and fail to appreciate that people will have to adapt to implement it.
- They focus too much on developing skills.
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“The biggest risk is not taking any risk. In a world that is changing really quickly, the only strategy that is gu..."
Mark Zuckerberg, CEO of Facebook
Skills Needed In Digital Leaders
- Work together, complement each other, and function as a team.
- Able to operate on and enable environments that are more dynamic, team-centric, and connected.
- Lead and build teams and partner with the broader ecosystems, keep people connected and engaged, and drive a culture of innovation, learning, and continuous improvement.
- Lead a workforce that includes contractors, the contingent workforce, and crowd talent.
- Understand how different business functions, industries, and technologies come together to form solutions.
- Comfortable and competent with risk-taking.
Demographics And Leadership Destiny
Millennials expect to be developed via opportunities, mentoring, and stretch assignments. However that is hard to come by in top-heavy companies.
Most millennials think their roles provide little development while most companies report they have excellent or adequate programs for Millennials.
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Remote-first Mindset
Accept that you have to put in place remote work systems, even if more than half of your employees ultimately revert to office-based work.
- If done right, a remote-first infrastructu...
Build a socially-connected culture
Intentionally design for the same interactions that would otherwise happen if people were in the office.
- Culture is what naturally happens when a group of people gets together for any period.
- A great culture happens with intentional design and influence. It's the reason you should make your company's mission, vision, values, operating principles, standards, and agreements visible.
- Culture is experienced through emotions, including how your employees feel about the company, you, other leaders, and peers. That feeling is developed through human interaction at the water cooler, kitchen, or hallway conversations.
Your leadership presence
Your people need to feel your presence as a leader as they will have fewer opportunities to see you face to face when they work remotely.
- Regularly show up in a variety of forms that can include weekly video meetings, periodic company-wide emails, or presence in public channels.
- Err on the side of more communication rather than less.
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