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How to Be Emotionally Intelligent

Relationship Skills

  • Compelling communication: You put your points in precise ways that persuade so that people are motivated.
  • Team playing: People feel relaxed working with you.

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IDEA EXTRACTED FROM:

How to Be Emotionally Intelligent

How to Be Emotionally Intelligent

https://www.nytimes.com/2015/04/12/education/edlife/how-to-be-emotionally-intelligent.html

nytimes.com

5

Key Ideas

Great Leaders

Knowledge, smarts and vision are characteristic of a great leader. Add to these the ability to identify and monitor emotions (your own and others) and to manage relationships. 

Qualities associated with such emotional intelligence distinguish the best leaders in the corporate world.

Self-Awareness

  • Realistic self-confidence: You recognize your own abilities and shortcomings; you operate from competence and know when to rely on someone else.
  • Emotional insight: You are aware of your own feelings. You can identify the cause of the emotions to help you manage them.

Self-Management

  • Resilience: You know how to stay calm under pressure and can recover quickly from upsets. 
  • Emotional balance: You can control any distressful feelings without blowing up at people.
  • Self-motivation: You keep moving toward long-term goals despite setbacks.

Empathy

  • Cognitive and emotional empathy: You can describe things in ways your colleagues can understand because you are aware of different perspectives.
  • Good listening: You pay full attention to the other person and make sure you understand what they are saying.

Relationship Skills

  • Compelling communication: You put your points in precise ways that persuade so that people are motivated.
  • Team playing: People feel relaxed working with you.

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SIMILAR ARTICLES & IDEAS:

Emotional Intelligence( EQ/EI)

Is the measure of an individual’s abilities to recognise and manage their emotions, and the emotions of other people, both individually and in groups.

Benefits of a higher EQ
  • Ease in forming and maintaining interpersonal relationships and in ‘fitting in’ to group situations.
  • A better understanding one's own psychological state, which can include managing stress effectively and being less likely to suffer from depression.
IQ and EQ

There is no correlation between IQ and EQ scores.

IQ has no connection with how people understand and deal with their emotions and the emotions of others (EQ). 

You simply can’t predict emotional intelligence based on how smart someone is.

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Empathy
Empathy

Empathy means seeing things through someone else's eyes. It is an essential component that keeps relationships running smoothly. It allows us to create bonds of trust, gives insights into anoth...

Empathy in the business world

There are many studies that link empathy to business results. Empathy is correlated with increased sales, performance of the best managers of product development teams, and with enhanced performance in a diverse workforce.

It is predicted that those with a strong right-brain (interpersonal) qualities will have the upperhand in the Conceptual Age.

Reasons why empathy is important

Dr. Daniel Goleman gives three reasons why empathy is so important:

  • The increased use of teams (that could spark different emotions.)
  • The rapid pace of globalization (with cross-cultural communication that could lead to misunderstanding)
  • The growing need to retain talent.

Leaders with empathy do more than sympathize with people - they use their knowledge to improve their companies in skillful and subtle ways.

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Acute Awareness

One of the defining features of emotional intelligence is the ability to comprehend the effects of your feelings. 

This is crucial for making sound, objective decisions when your ...

Impact Interpretation

Emotional intelligence makes it easier to anticipate and respond to others' sentiments. 

Bad news from work can shock or dismay your employees, while good news may make them unreasonably optimistic. Emotional intelligence means you can tell ahead of time how others will react and develop a strategy to keep them grounded.

Mental Health Management

Those with emotional intelligence have an easier time assessing the emotional and psychological state of their employees. 

This makes it easier to determine if someone is suffering from: anxiey, depression, grief, trauma or eating disorders. By recognizing these states, you can provide them with the support and professional resources they need to recover.

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