Don't ask Yes/No questions

The key, however, is to ask open-ended questions . That is, ask questions that don’t have a simple “yes or no” answer.

It’s the difference between Do you like living here? and What do you think about living here? Or the difference between Where did you...

Ask lots of questions that are likely to get helpful answers.

Avoid asking “yes or no” questions and leading questions, such as “Don’t you think that’s a great idea?” and craft neutral questions that encourage detailed responses, such as “Can you tel...

We like to talk about topics that interest us. But to have better conversations, step out of yourself for a moment and think more about the other person.

Ask open-ended questions, starting with who, what, when, where, why or how. "What was that like?" "How...