Ask lots of questions that are likely to get helpful answers.
Avoid asking “yes or no” questions and leading questions, such as “Don’t you think that’s a great idea?” and craft neutral questions that encourage detailed responses, such as “Can you tell me about the challenges you’re facing this quarter?”
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Similar ideas to Ask good questions
As you listen, questions will come up in your head. But asking questions can interrupt the other person's thinking and derail a conversation.
The key, however, is to ask open-ended questions . That is, ask questions that don’t have a simple “yes or no” answer.
It’s the difference between Do you like living here? and What do you think about living here? Or the difference between Where did you...
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