Learn more about communication with this collection
Strategies for promoting inclusivity
How to address unconscious bias
How to create a diverse and inclusive workplace
Use these seven strategies to lobby for feedback from others:
106
501 reads
MORE IDEAS ON THIS
How civil are you?
Examine yourself about a range of behaviors, from positive, such as saying please and thank you, to negative, such as texting or using email during meetings, interrupting, blaming others, spreading rumors, ignoring invitations, making snide remarks, or failing to listen....
100
539 reads
People don’t easily recover from the negative effect of rudeness.
Even low-intensity events or single incidents can diminish their focus and cognitive abilities.
On the flip side, feeling genuinely appreciated lifts people up. It energizes. It’s also a powerful tool f...
98
883 reads
97
409 reads
Adopt a “giving mind-set” to promote a respectful work environment. When people share knowledge, resources and connections, civility becomes the norm. Five forms of giving are most effective in creating an affirming atmosphere:
106
435 reads
If civil behavior matters to your organization, put systems in place to track it.
Focus less on results and more on how people achieve them. Evaluate employees against metrics that highlight civility, such as collaboration, empowerment, respect and encouragement. Acknowledge and reward “all...
95
402 reads
Your best defense against incivility is to develop your own “sense of thriving.”
The stronger you feel, the better you will handle adversity. Strengthen and reinforce your sense of thriving by finding purpose in your work and outside activities. Seek the support of a mentor, and build posi...
96
486 reads
People misread texts and emails, because the written notes lack the nuance of face-to-face and phone interactions.
Often, people are uncivil when they’re tired or stressed. Generally, they’re not aware of how their actions affect others. Yet, unintentional rudeness is also destructive. When...
101
936 reads
99
503 reads
120
2.39K reads
How you treat people means everything – whether they will trust you, build relationships with you, follow you, support you and work hard for you, or not.
Rudeness is on the rise. In the “Civility in America 2016” survey, 95% of respondents said “incivility” is a major problem in the United ...
102
1.42K reads
Workplace relationship problems have significant costs for employers in the form of lost productivity, absenteeism and turnover. Dealing with incivility takes an average 13% of managers’ time as they work to mend relationships and deal with the aftermath of crass behavior.
Rudeness causes ...
95
658 reads
Behaving politely toward others conveys respect and regard. It lifts people up. A smile, a cheerful greeting and a compliment make people feel valued and appreciated. When a leader treats employees in a respectful way, the leaders’ status increases along with the employees’ motivation. People wor...
104
564 reads
To make the greatest impact in your business and to get the most out of your career, choose the path of respectfulness over rudeness.
Globalization brings people from different cultures into contact with one another. What is seen as acceptable in one culture may be perceived as rude in anot...
102
1.11K reads
The typical reaction to incivility is stress, which can trigger health problems and can result in more instances of abrupt or rude behavior. Rudeness also extracts a psychological toll. When someone treats people meanly at work, they lose concentration and their performance suffers.
They b...
99
964 reads
Civility helps people succeed. People enjoy collaborating with someone who is cooperative and respectful. Seeking people’s input, listening to their ideas, thanking them for their efforts and sharing credit with them increases productivity.
Team members feel safe in a civil environment, wh...
99
531 reads
Begin the journey to improved civility for yourself and your organization by focusing on the three basics.
109
455 reads
102
418 reads
If you’re the victim of incivility in the workplace, you can’t control the other person’s behavior but you can manage your reaction. Take time to figure out a response plan calmly. If you decide to confront the offender, plan the conversation ahead of time. Focus on the issue rather than the indi...
101
400 reads
CURATED FROM
Spending a large amount of time with someone literally causes you to pick up their habits. Choose your friends wisely.
Be Kind at the office. A guide to Civility.
“
Related collections
More like this
Genuinely self-aware people have the humility to understand that they can't always see themselves objectively. They also know that the best way to gain more objectivity about yourself is through the perspective of others.
If you want to see yourself through the eyes of other people,...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving & library
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Personalized recommendations
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates