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De-escalate Office Tension

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How to create a positive work environment

Conflict resolution strategies

Effective communication in the workplace

De-escalate Office Tension

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Sometimes giving an idea the benefit of the doubt is enough. Asking clarifying questions can help team members and others better understand the ideas.

The difficulties and opportunities posed by an idea that stands out to some team members may be invisible to others. Developing one another’s ideas helps make them understandable across the team.


83 reads



Vouching for ideas you believe is essential for success.

Team members can keep ideas alive by sharing examples of a similar personal experience, sharing how a similar idea worked at a competitor, or by describing how the idea could be beneficial to their organisation.


83 reads

Voice cultivation

Good intentions are not enough when it comes to implementing employees' ideas. People are encouraged to share ideas, but leaders often find many reasons for rejecting them. Research shows that asking people to share ideas that don't go anywhere can discourage employees and even cause them to quit...


107 reads


An idea that was previously rejected can be revived by showing preliminary evidence that the idea is feasible and important.

If you're lower in the organisational hierarchy, take the initiative to demonstrate in small ways how an idea can work in practice or collect data that can prompt dis...


80 reads

Many leaders feel stuck

Many leaders feel stuck

Many leaders know that employee perspectives are vital for retention and innovation, but they struggle to create a culture where employees can voice their ideas and see them through.

There are several tactics leaders and their teams can use to ensure good ideas are implemented.


149 reads



Supporting an idea does not mean unconditional support. Publicly mentioning the weaknesses associated with an idea can also keep it alive by giving allies the chance to openly create solutions and address concerns directly.

Issue-raising is about acknowledging that an idea might take time a...


80 reads

Promoting voice cultivation

To ensure employees' good ideas get a better chance at implementation, leaders can introduce voice cultivation to their teams.

  • Set the tone so that team members can build each other up.
  • Promote teamwork rather than competition by rewarding team members when they develop other's...


76 reads



Publicly repeating someone else's good idea can help push an idea forward. This is particularly true for those trying to influence authority figures.

For example, a nurse shared how overwhelmed she was with clinic calls that limited her in-clinic nursing work. The doctor thanked her for...


90 reads




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Summary Of Post

Communication is important because it enables people to convey ideas, thoughts, and feelings effectively to others. Good communication skills are essential for building relationships, collaborating on projects, negotiating effectively, and resolving conflicts. It also helps in creating a positive...

Brainstorming for problem solving

  • It brings team members' diverse experience into play. It increases the richness of ideas explored, which means that you can often find better solutions.
  • It can help you get buy-in from team members for the solution chosen – after all, they're likely to be more committed to an ...

Developing Your Team

Developing Your Team

Teams are made up of individuals who have different outlooks and abilities, and are at different stages of their careers. Some may be challenged by the tasks you assign and need help while others may be unchallenged, and may be looking for opportunities to stretch their skills.



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