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  • People agree on what problems to solve, not on how to talk about them.
  • To help people co-create a shared language, leaders must bridge the gap between the employees who know theoretical frameworks and those who don't.
  • One way to do this is to adjust their communication to the people they are talking to.
  • Another is to use words that everyone understands.


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Prudence Or Good Judgement

  • In prudence (good judgment), people depend on neither theoretical frameworks nor translation of basic principles to make sense of complexity.
  • They use the inspiration they get from everyday practice, consultants, and thought leaders to talk about the transformation in a language ever...


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To find wisdom in something that is new to everyone, like digital transformation, leaders sometimes look for inspiration among thought leaders who are discovering new ways of thinking and talking about transformation rather than teaching existing theories.

Typically, people representing the...


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From Here To There

From Here To There

People need a shared understanding of what digital transformation means. Aristotle has a framework that helps.

The unknown, uncertain space between past and future, between theory and practice, that characterizes organizations in the process of becoming something new.

To navigate the ...


19 reads




"The greatest of follies is to sacrifice health for any other kind of happiness." - Schopenhauer


Characteristics of Knowledge Workers

  • POSSESSING KNOWLEDGE Be conversant with specific factual & theoretical information. School helps but because knowledge is always being created, information needs to be acquired on a continual basis. 
  • FINDING & ACCESSING INFORMATION Find the right in...

Leadership Communication

Leadership Communication

Leaders are clear and articulate with their words and ensure that each statement has a purpose.

Leaders are also aware of their body language. They have good posture and maintain eye contact with the people they are talking to. They are comfortable speaking in front of lar...

Notes On Small Talk

Notes On Small Talk

  1. The goal of small talk is to build a bridge between people. Subject is irrelevant, as long as you have one.
  2. Focus on what you'd like to learn about others and things you enjoy talking about.
  3. Ask follow-up questions and listen betwe...

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