One of the most integral parts of a manager’s job is providing performance feedback and holding people accountable. So much so that it can’t be abdicated or delegated to someone else.
And yet, managers often avoid these types of conversations. Just the prospect of giving feedback on another person’s performance triggers an immediate increase in heart rate—a sign the body is going into “fight-or-flight” mode.
The resulting anxiety can be especially stressful when the intended recipient of feedback is more knowledgeable and experienced than the person giving it.
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Spending a large amount of time with someone literally causes you to pick up their habits. Choose your friends wisely.
Giving feedback and feeling anxious.
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