Instead of speaking off the cuff, jot down some ideas you want to chat about. Ensure the conversation is happening face to face in some way.
Body language and facial expressions add context that can't be conveyed over the phone. You'll be able to see visual cues and steer the direction of the conversation in an appropriate way.
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Charles Darwin popularized the theory of emotional fingerprints - that each emotion creates a specific combination of facial expression, body language, and other physiological cues such as a heart rate.
But recently detailed analyses suggest there is no such thing. Each emotion is represen...
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