Sales Discovery Questions That Trigger Long Responses - Deepstash
Sales Discovery Questions That Trigger Long Responses

Sales Discovery Questions That Trigger Long Responses

One-word responses to discovery questions are THE WORST.

The data prove it out. According to Gong Labs, there’s a strong link between buyers’ response lengths and closed deals.

The key: Provide your buyer the signal(s) that you want a lengthy response by asking open-ended questions.

Consider the following question starters to draw out a longer, richer, more in-depth response from your buyer: 

  • Can you help me understand …?
  • Can you walk me through …?
  • Can you tell me about …?

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nicolegr

Arts administrator

The best reps ask the best questions.

The idea is part of this collection:

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Good Customer Discovery Questions

Customer Discovery questions are open-ended & nonspecific. You are letting the customer lead the conversation & tell you about their struggle. Example questions:

  • Tell me how you currently do _____________________.
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