Recognize how you usually listen

Our regular listening style may interfere with our goals. We may miss valuable opportunities to understand when using an inappropriate listening style.

For example, in a time-pressured environment, we may require task-oriented or critical listening styles to make quick decisions. But at home, family and friends may need something different to rapid decision support.

Child: "I don't want to go to school. I have no friends.”

Parent: “Of course you have friends! You were just invited to Sally’s birthday party. At recess today, say hello to three new kids.”