Learn more about marketingandsales with this collection
Mindfulness
Prioritization
Personal growth and development
Buyers only hear from you when you want something
- All too often, the only time customers hear from a salesperson is when they clearly have an agenda
- Give your buyers credit, and be a resource to them always, not just when there's something for you to gain from it.
4
53 reads
MORE IDEAS ON THIS
When customer requests are ignored
- If a customer or prospect makes a request of any kind, do your best to accommodate them. If you can't, acknowledge their request, let them know you've tried to fulfill it.
- Use a content experience platform so you can organize, tag and access your content easily and quickly whenever a...
4
41 reads
There's friction with your content experience
There are many shades of friction, but three, in particular, can sour your customer's experience fast.
- Trouble accessing the content you share. Maybe you send a link that leads to an error or a landing page that won't load.
- Sending a great piece of content at the ...
4
35 reads
CURATED FROM
IDEAS CURATED BY
Related collections
Other curated ideas on this topic:
Lessons from the conservation of complexity
- How simple something looks is not a reflection of how simple it is to use. If complexity is a constant, then there are trade-offs.
- Things don't always need to be very simple for users. When a product or service is too simple, users can feel robbed of control. We should recognize th...
Turning a NO into a YES
If you hear a no try to use someone else as an example: “I called an XYZ account and they said no at first too. Then this happened and it increased their sales or it drove traffic to their store.”
Be thoughtful about when to go back to a prospect after hear...
The lesson learned from 'Pride and Prejudice'
One of the best novels of all time, 'Pride and Prejudice' has a great lesson to teach us all: learn from your mistakes. Just as the characters admit their mistakes and act accordingly, one should always consider the things done wrongly and try to correct them before it is too late.
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates