Flexibility Is Now a Worker Must-Have

Employees value greater flexibility, and any sweeping form of transformation that fails to address this is missing an essential target. Leaders often fail to realize just how important genuine flexibility is—so much so that their views of it differ substantially from that of their workforce.

The transformation which includes a significant digital role can narrow that chasm, and digitalization can help cement a commitment to flexibility—a cornerstone of employees’ view of an engaging and supportive place to work.