WILLIAM BRIDGES

Change and transition, both are not the same. Change is the actual shifting of condition, while transition is more about people affected and adapting the changes.

Transition begins when we end the old process/situation, and it ends with a new beginning. When two companies have a merger, the...

As people or organization will continually changing, as they should to, transition will always be part of it. Either it’s a big or a small one, each may bring potential problem when the change and transition is not managed well. Managing the change through a managed transition means you manage th...

5. Prepare for people reaction – changes will bring reactions from people. Expect for a strong one

6. Be open – communicate everything crystal clear and show empathy

7. Consider something for recovery – think and discuss for any oppor...

After the end but before the beginning, there will be a zone of chaos and confusion, it’s the Neutral Zone. People will take their time to adjust with new process, letting go the old circumstances and preparing for a new one. This is the phase will sometimes motivation and performance are impacte...

Having people out of their comfort zone, making a change, is challenging. Some people will actually enjoy the neutral zone as they are ‘roaming’ free without new procedures, or some people will try to bring the old obsolete value into the new process.

Three stages of transition are:

1. Ending – the end of the old process, the old way, or the old circumstances
2. Neutral – in-between time after the end of old era and before you start a new process, including the confusion, the chaos, the negative w...

To help people start the new beginning and accept it, remember 4 P’s:

Purpose – it will be easier to accept if people can see the purpose clear, real, and specific.

Picture – showing your purpose in a real sample will even better, introduce them to so...

Plan – transition plan will be more personal than a change plan. Change plan will include the date if people moving to new building, but transition plan will include the date of farewell party, the date of people can see their office for the first time, etc

Part

To help people to accept the ending, so they can start the transition smoothly, some steps can be done:

1. Deep dive the incoming changes – be specific, be detail, avoid generalizations

2. See the consequences – each change will cause another one, loo...

To help people going through the confusing neutral zone, you can do:

1. Make the change achievable – see people going through the change as human that need time to adjust, prepare them for what is coming and tell them the whole picture

2. Be flexible ...