To help people going through the confusing neutral zone, you can do:
1. Make the change achievable – see people going through the change as human that need time to adjust, prepare them for what is coming and tell them the whole picture
2. Be flexible – if necessary, drop old rules that blocking the way of transition
3. Make some shorter goal – to keep people spirits up, making short goals towards the big one is advised
4. Keep the info flowing – communicate clearly and consistently
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What is transition, how to manage it and why it is important. William Bridges shared the idea in his book very clearly and in a very easy way to understand.
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