You should also discuss how you’ll handle similar situations in the future. Ideally, you and your colleague will agree that she should come directly to you next time. But if she’s not immediately on board with that plan, try to show her that going over your head is not only hurtful; it’s also ineffective, says Galinsky. Explain that you and your boss are in regular contact, so you’re going to find out if someone goes over your head. You might say, “I meet with Roger regularly to discuss our group’s priorities and he usually lets me know if he gets requests from other teams.”
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What can you say and do when someone tries to sidestep you?
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