4. Pay attention to how they say "No."

If you want to be more effective, if you want to “get more done,” or even if you just want some breathing room in your life, you need to say no more often.

Again, every request has a cost . By sayi...

While “no” is a loaded word, it protects your time, energy and focus. Most people sense they need to say it more often, but tense up at the thought of delivering it. Typically, they realize they should have said no only after they failed to do so. 

In our jumpy work world filled with halluc...

• The only way to make your dreams come true is to influence other people to change their behavior.
• Trying to influence someone means you’re a threat to their time, money, pride, or social capital. Most importantly, influence threatens their attention. But when you make an invitation...