Holding attention

Multitasking and distraction can be tempting when alternative activities are available. Here are two ways to keep people focused:

• Make the content engaging. Engagement means making it clear how the knowledge is relevant to the learner, focusing on what's surprising, and confirming that the information is easy to understand.
• Keep learners on their toes. Use unexpected polling, call on learners to contribute, keep it interactive and encourage learners to keep their cameras on.