Workers have been tracked in their jobs for decades. From surveillance on shop floors to monitoring in call centres, bosses have long used technology to help monitor employees – whether it’s for security or performance-related reasons.
As remote and hybrid working patterns are increasingly becoming the norm, employers are seeking to manage output and teams through monitoring software in response. While this can help enable out-of-office collaboration, in some cases, such surveillance tools can also be implemented through the paranoia that workers won’t do their job away from the boss’s gaze.
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