And what if both parties are skilled at mirroring each other? Will it produce a stalemate?

Mirroring ultimately reveals the most important factors at stake, and the character of each party. At some point, one of us is going to come out of this dynamic and just flat out say, ‘Look, here’s he...

In a heated confrontation, mirroring can help you regain balance when you’ve been challenged or buy you time when you’re really flummoxed by what somebody said. Framing the other person’s words in the form of a question also gets them to try different terms, which helps clarify what’s at stake an...

Negotiation is typically portrayed as a winner-take-all skirmish. Be it haggling for a higher salary, 

Tactical empathy requires demonstrating to your counterpart how deeply you’re listening to their words and, in effect, how thoughtfully you’re considering their position. One key tactic, called “mirroring,” entails echoing back one to three words the other person uttered, which Voss says can help...