The Art Of Mirroring - Deepstash
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The Art Of Mirroring

The Art Of Mirroring

Tactical empathy requires demonstrating to your counterpart how deeply you’re listening to their words and, in effect, how thoughtfully you’re considering their position. One key tactic, called “mirroring,” entails echoing back one to three words the other person uttered, which Voss says can help build rapport from the outset.

Mirroring can also be a survival tactic for awkward networking events. Faced with a roomful of strangers, one can simply echo words and phrases to get them to open up. This simple practice can even turn idle chit-chat into meaningful conversations.


318 reads


Negotiating Across Cultures

Negotiating Across Cultures

Will this tactic work when parties come from different cultures? What about someone who uses silence as a power manoeuvre?

Everybody on earth wants to know that they’re being understood and will open up when they feel they are listened to.

The desire to connect and be understood is t...


303 reads

Negotiating Mindset Has To Shift

Negotiating Mindset Has To Shift

Negotiations entail trust and teamwork more than pinning an opponent to the ground.

Tactical empathy - “intentionally using concepts from neuroscience to influence emotions” - can be used as a core stratagem in navigating any type of friction.

Mirroring your counterpart, negotiating a...


466 reads

Two Negotiators

Two Negotiators

And what if both parties are skilled at mirroring each other? Will it produce a stalemate?

Mirroring ultimately reveals the most important factors at stake, and the character of each party. At some point, one of us is going to come out of this dynamic and just flat out say, ‘Look, here’s he...


291 reads

Tactical Empathy

Tactical Empathy

Negotiation is typically portrayed as a winner-take-all skirmish. Be it haggling for a higher salary


373 reads

Mirroring Helps

Mirroring Helps

In a heated confrontation, mirroring can help you regain balance when you’ve been challenged or buy you time when you’re really flummoxed by what somebody said. Framing the other person’s words in the form of a question also gets them to try different terms, which helps clarify what’s at stake an...


301 reads




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