The phenomenon called majority illusion can influence the way we answer a perception-based survey on Engagement or culture.
The majority illusion happens when few people who are highly connected in the network demonstrate certain behaviours even though these behaviours are relatively rare in the larger organisation.
This is because the high-degree nodes(people who are connected to others most), or hubs of a social network, present such behaviours to a lot of different people, creating a skewed perception of the behaviour’s popularity in the network.
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