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Keys to cultivating psychological safety at work

Keys to cultivating psychological safety at work

It’s clear that organizations seeking to empower their people and improve performance should be focusing on psychological safety, but what does that look like in action? Learning and development teams can help cultivate psychological safety at work by taking the following 7 steps.

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4. Build emotional intelligence

4. Build emotional intelligence

Offering employees lessons on emotional intelligence can directly impact levels of psychological safety at work. Emotional intelligence training includes topics such as how to sense the emotional states of team members and build positive working relationships.

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124 reads

7. Be intentional when remote

7. Be intentional when remote

Virtual interactions can be more beneficial than we realize for creating psychological safety.

Although screens can make it harder to read body language, they can also help employees practice active listening during calls. In person, it can be socially awkward to make eye contact for long p...

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81 reads

Psychological Safety Quote

Psychological Safety Quote

“While good leaders care about business impact, great leaders focus more on psychological impact”

-Narayanan Palani

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129 reads

6. Measure psychological safety

6. Measure psychological safety

It’s important to continue monitoring psychological safety at work as it does evolve over time. Here are a set of questions to measure psychological safety among work teams.

  • If you make a mistake on your team, is it held against you?
  • Are you able to bring up problems and tough ...

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Final note

Final note

Studies have shown that organizations which cultivate a growth mindset – one where it’s okay to fail – have happier employees and more innovative cultures. Supervisors in such organizations rate their teams as more collaborative as well.

Building psychological safety at work comes naturally...

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83 reads

What is psychological safety?

What is psychological safety?

A team climate characterized by interpersonal trust and mutual respect in which people are comfortable being themselves.

 Here are five dynamics for high-functioning teams:

  • Dependability: Workers count on one another to do high-quality work.
  • Structure & clarity: Roles, go...

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3. Leverage leadership

3. Leverage leadership

A positive team climate is defined as an environment where team members value one another’s contributions, care about one another’s well-being, and have input on how the team carries out its work.

Leaders are responsible for setting the tone for this type of climate through their actions an...

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100 reads

5. Increase trust

5. Increase trust

Humans have been hardwired to process challenges by a boss, co-worker, or subordinate as a life-or-death threat.

Because of these evolutionary responses, challenger safety is perhaps the most difficult stage to reach on the path to psychological safety. But building trust can counteract thi...

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1. Foster inclusivity

1. Foster inclusivity

Allowing employees to be their authentic selves at work helps break down barriers toward the first stage of psychological safety – inclusion safety.

To ensure that all members of a team feel like they belong:

  • Equip leaders to promote inclusive workplace practices and learn the si...

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The four stages of psychological safety

The four stages of psychological safety

1. Inclusion safety: Members feel accepted as a part of the team – they’re wanted, appreciated, and don’t feel excluded from the group.

2. Learner safety: Team members are able to ask questions, experiment, make mistakes, admit when they make mistakes, and ...

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174 reads

7 keys to create psychological safety at work

7 keys to create psychological safety at work

Psychological safety plays a key role in fostering innovation and collaborative group dynamics where all team members feel comfortable being themselves.

psychological safety at work

In psychologically safe teams, employees feel accepted and respected. Psychological safety also helps f...

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355 reads

2. Create a feedback-driven culture

2. Create a feedback-driven culture

Honest, fair feedback is a core tenet of a psychologically safe workplace. As workers progress through the learner safety stage of psychological safety, they need to be able to learn from their peers and admit mistakes, all in the spirit of learning and growth – without the threat of demerits or ...

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104 reads

CURATED FROM

CURATED BY

tomjoad

Introverted Extravert

7 Keys to Create Psychological Safety at Work

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How to measure psychological safety

How to measure psychological safety

One way to measure psychological safety in your organization is through employee surveys. Consider asking questions that measure employees' perceptions of psychological safety both at work and within their team.

When reviewing your results, focus your data analysis at ...

The Fearless Organisation: Creating Psychological Safety At The Workplace

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Amy Edmondson is a management professor at Harvard Business School and has done a tremendous amount of work in the area of psychological safety.

In her Tedx Talk, she describes psychological safety as “a shared belief that the team is safe for interpersonal risk taking.” Psychological saf...

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