Learn more about communication with this collection
How to build positive relationships with colleagues and superiors
How to navigate office politics without compromising your values
How to handle conflicts and difficult situations in the workplace
It might feel intuitive to focus only on the positives and what an audience will gain. But it’s important to be upfront about the difficulty of executing your idea and the dangers that might arise as you pursue it. Transparency boosts persuasive appeal.
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Reduce the distance between you and your audience. Use “we” instead of “I.” Investigate and embrace the expertise of your teammates and explicitly ask for their assistance to improve on your idea. Show you know their background, and ask them to leverage this knowledge, strength, and skill. Offer ...
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Illustrate that you have the best interests of the group at heart. Show that your primary concern is boosting the team’s chances of success and longevity.
Acknowledge potential upfront costs or short-term pain poin...
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Decisions formed from a diversity of opinions usually lead to better long-term outcomes. So, when you believe that your team or organization is missing something important, moving in the wrong direction, or taking too much risk, you need to speak up. Done effectively, dissent challenges groupthin...
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Label what is a subjective opinion and what has supported evidence. You earn an audience’s trust by anticipating their questions and already having answers ready. Show how your own view has updated over time in response to new high-quali...
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Demanding activities, like dissent, are less daunting when bolstered by friends. Over the past few decades, scientists have discovered that the mere thought of existing healthy relationships allows us to believe that more is possible and act with bravery. When we know allies are just a phone call...
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Results are not guaranteed, but these seven rules ensure a greater probability of winning over an audience and turning dissenting ideas into accomplishments. What the world needs now are not conventional thinkers but people who dare to differ, deviate, and defy to make their organizations – and s...
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Six decades of scientific research point to strategies those without formal power can use to make sure their dissenting ideas are heard.
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Perhaps you have indispensable skills, specialized knowledge, or vast experience that allowed you to play a “glue role” in an organization. You answer questions, help people, and amplify the contributions of others.
You might also point to mentorship, service, sacrifices, and overdrive mode...
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Recognize that mindless repetition doesn’t often work. What triggers and holds curiosity is expressing the same message in different ways. Use anecdotes and stories as well as data. Include precise details on the benefits of ideas. Help people imagine what they will be doing, thinking, and feelin...
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Inclusion is a scale that progressively means that your user can not only use your service but also feel safe, welcome, and, – importantly, use it in a way that makes them feel equal to all other users who might need to use that service.
It’s equally important to remember that inclusion doe...
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