Control the frame with how you talk together with your actions.
• Set the tone so that the other person is reactive e.g BIG AND BOLD in your introductions
• Take your time in reacting to the situation, don't let the situation dictate how you respond. This requires self-control, self-discipline, and a high EQ.
• Be despondent to conflict or exterior agitation.
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Notes from Charisma on Command
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