Ending on a good note

End every meeting or conversation with the feeling and optimism you’d like to have at the start of your next conversation with the person.

Assume you’re going to run into everyone again.

The first time we meet somebody is actually the time we make an impression of them, impression which usually tends to last until our very last interaction with that person.

Well, first dates are no exceptions and that is why they are so important when getting to know another individual.

When we are in conflict, our view of the other person becomes so narrow that we do not see them as a fleshed-out person.

Try to assume that the other person is acting in good faith. That baseline assumption can get you through plenty of instances of misplaced tone and timing.