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Why progress bars can make you feel better
The labour illusion
We like to see real work being done. This is best shown in restaurants where customers can see chefs working in the kitchen. It builds anticipation and means we enjoy the end product more.
The effect is the same in the digital world. Search engines that appear transparent about what they are doing in the background are perceived as providing better quality, regardless of whether the results are, in fact, better.
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Rotating egg timers
The spinning wheels, turning egg timers, and moving progress bars we regularly see on our screens when using our electronic devices are often deceptive.
They are generally there to give the impression that something is happening and that we are not waiting in vain.
The labour illusion
We like to see real work being done. This is best shown in restaurants where customers can see chefs working in the kitchen. It builds anticipation and means we enjoy the end product more.
The effect is the same in the digital world. Search engines that appear transparent about what they are doing in the background are perceived as providing better quality, regardless of whether the results are, in fact, better.
The innovation of the progress bar
Designers are not trying to give an accurate representation of time, but rather an experience.
Facebook redesigned its loading animation. They noticed that their custom animation of three lines increasing in size from left to right, led users to associate a slow service with Facebook, compared to the spinning wheel, which users associated with their device or their internet being slow.
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Continuous improvement
Is an ongoing effort to improve all elements of an organization - processes, tools, products, services, etc.
It rests on the belief that a steady stream of improvements, diligent...
3 Practices for Continuous improvement
- Performance transparency: it starts with making goals public and cascading those goals in a way that is tailored to individuals at all levels of the organization.
- Knowledge sharing: critical to scaling best practices across (and up and down) organizations.
- Employee involvement: frontline employees are closest to the work and typically have the richest insights on how their work can be done better. Capturing their perspectives is critical.
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Key Ideas
Organizational Health
According to a decade long research, the health of an organization is based on alignment with a robust strategy, deep-rooted culture, and a clarity of vision.
The health of an organization ca...
Better Health = Better Performance
Extensive Data studies have found a link between the health of an organization and its performance.
Robust health is crucial to an organization's long term success.
The Four Organizational Recipes
Companies aligned with one of these four organizational recipes are more likely to be healthy and to deliver strong, sustained performance than those following random management styles:
- Leader Driven
- Market Focused
- Execution Expertise
- Talent and Knowledge-based
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Asynchronous communication
There are mainly two ways to communicate within a company: synchronous and asynchronous communication. While the second type has always been widely practiced, as face-to-face meetings or any other ...
Real-time communication drawbacks
While real-time communication inside of a team might lead to solving faster some issues, it also has various disadvantages.
For instance, having your colleagues come to ask you questions to which you feel pressured to answer on the spot leads to you being continuously interrupted, which results in being less productive and feeling stressed or even getting a burnout, as you try to do everything in proper time.
The asynchronous workplace
When the employees are provided with control as to when they are willing to communicate with their co-workers, there are many advantages that emerge.
For instance, having the freedom to decide exactly how your working day should look like leads to more satisfied employees as well as to better communication within the team. Further benefits vary from feeling less stressed due to better planning to greater transparency and more efficient work.
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