The Tao of Coaching
- Good coaching: help employees to solutions with guidance.
- Coaching returns: Relations, Team, increased Self-awareness.
- Effective feedback: “AID”: “Actions,” their “Impact”, “Desired” outcome.
- Organize coaching: GROW “Goal, Reality, Options, Wrap up.”
- Tailor coaching to fit employee’s “skill & will to accomplish the task.”
- Determine factors that motivate employees.
- Focus on strategic and operational goals.
- If coached, never get defensive, just express gratitude.
- Take “voluntary, visible, irrevocable & specific” steps to goals.
- When coaching higher-ups, stay positive for the first few sessions.
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