Whenever a colleague asks for your support or provides you with a solution to an issue, make sure you acknowledge his or her action with a simple ‘got it’ or ‘received’. The lack of reaction from your side might lead to your co-worker thinking that their help or need does not matter.
Showing consideration toward coworkers by acknowledging their communications promptly is a form of civility, which is important to workplace culture. And, as management researchers have documented, experiencing incivility can lead workers to be less productive and loyal to the company.
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