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deepstash

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Lila S.

@lila_ls86

How to get customer feedback

  • When asking for customer reviews, make the process simple, and provide clear instructions.
  • Explain to your customers why you're asking for feedback.
  • Time your request for feedback strategically when customers are most interested in sharing. For example, shortly after the purchase or at a significant milestone.
  • Make the request personal, so the customer knows it's coming from a person.
  • Forms are the easiest way to collect feedback. Forms send directly to your customers have a more personal feel.

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IDEA EXTRACTED FROM:

Giving Constructive Feedback: The Ultimate Guide

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