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How To Kindly Correct Someone When They're Wrong

Back Up Your Point With Evidence

When you’re correcting someone , be prepared to back up your point with real evidence, and not just your well-intended opinion.
Real data that supports your point is the single best way to correct false information.

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IDEA EXTRACTED FROM:

How To Kindly Correct Someone When They're Wrong

How To Kindly Correct Someone When They're Wrong

https://blog.trello.com/kindly-correct-someone-wrong

blog.trello.com

4

Key Ideas

The Right Time And Place

Pull the person you want to correct aside for a private, one-on-one conversation instead of highlighting their error in front of a larger group.
Also, to correct them before they get in trouble for their mistake. A little embarrassment right now will save them even greater mortification in the long run.

Use Clarifying Questions

They will help you to:

  • Gut-check our own correction. Hearing another person's reasoning might get you to realize that you are actually the one who's wrong.
  • It makes you seem more aggressive and the person that did wrong might accept your help to make the necessary corrections.

Back Up Your Point With Evidence

When you’re correcting someone , be prepared to back up your point with real evidence, and not just your well-intended opinion.
Real data that supports your point is the single best way to correct false information.

Offer To Help

To be a real team player, offer to help get the things on the right patch.
Lend a hand in repairing a situation will emphasize collaboration over competition and it will make you far more pleasant to work with to boot.

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Start With Something Positive

When telling someone he's wrong, don't be too direct with your approach:

Before jumping right in with something like, “This is really wrong!”, try saying, “It’s evident that yo...

Avoid Sounding Authoritative

Being overly authoritative, confrontational, and closed-minded when making a correction will only make you look pretentious and condescending. 

Be open for discussion and try saying “I’m looking at page 10 of this document, and something’s not quite matching up for me. Can we take a quick look at this part together?”

Incorporate Questions

Phrasing things as inquiries, rather than statements, makes it obvious that your intention is to facilitate a conversation that ultimately improves the end result—not just dole out strict demands.

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Reality Check

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Success Bias

Almost no popular self-help authors are going to have had the experience of pursuing a dream (like becoming an author) and not having it eventually work out. 

Understanding reality means that you have to accept that some of your dreams won’t come true just because you work hard enough, be creative enough or go to enough seminars. Don’t base your decisions on a false model of reality.

Outcome Based Thinking

When pursuing a dream you have the underlying assumption that when you reach it you will be happy. That is false. 

Achieving goals doesn’t make you happy because achievements on their own hold no lasting emotional value. Only growth, fulfilment and passion has value.

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Never qualify

When preparing to tell someone what they did wrong, avoid using qualifications like "With all due respect," "No offense," or "Don't take this the wrong way" to soften crit...

Say what the problem is

... and if you must amplify your message, say where your data came from. Never try to simultaneously be a good cop and a bad cop. 

Make it clear that your goal is constructive change.

Ambiguity is your enemy
... when telling someone they're wrong.

Be concrete and don't sermonize, even if the person that's receiving your criticism knows she did something wrong.

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