"Listen" more

Listening is essential to good communication. 

After meetings, for example, jot down a few notes about what was said and what others’ viewpoints were. If you can’t articulate them, it’s a sign you need to go back and ask more questions to be sure you are clear.

The ability to share information in a clear, concise manner is a necessary and desirable skill for a product leader.

Whether they’re talking, listening, writing, planning, sharing, or facilitating, the goal is always to be understood.

Listen, ask questions and follow up in an effective and respectful way:

• Keep a regular schedule so your team knows it’s ok to balance communication time with heads down focus.
• Build a culture of trust by rewarding open communication.
• Give people your full attention whe...