A leader's response to what is happening is of the greatest importance. 

Therefore, providing guidelines while keeping his or her sense of perspective can turn a leader in the most powerful person involved in that very crisis, even if he or she is not taking action directly.

In times of crisis, the leader's reaction determines the way things are going to end. 

Actions that vary from delegating responsibilities, in order to reach a better organization to responding in a timely way by guiding your people can turn out essential to your company's well-being.