The same holds true for your customers. Who would you rather buy a car from? The dealer who just touts his latest offers and how great the cars are, or someone who asks you why you want to buy a car, what you need it for, where you’ll go with it, and what you’re looking for? The only way to satisfy your customer is to find out exactly what they want in each case and then serve them the best way you can – and you can’t do that without being curious.
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A Curious Mind - Book Summary
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The idea is part of this collection:
Learn more about psychology with this collection
How to develop a growth mindset
How to think creatively and outside the box
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