Learn more about fashion with this collection
How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
And there's one other thing to listen for while they're yakking. The word "I" can be very telling...
Powerful people don't say it much . Less powerful people say it the most:
(To learn what Harvard research says will make you happier and more successful, click here .)
Okay, so you know when to trust your gut. Now there are a gazillion studies on behavior, so let's focus on reading people to get answers to the questions we all want to know, like...
Of course, people trying to deceive or manipulate you are going to fake signals that they are trustworthy.
844
596 reads
MORE IDEAS ON THIS
So we need to focus on unconscious behaviors that aren't easily controlled and convey a clear message.
In Honest Signals: How They Shape Our World , the authors mention one to keep your eye on:
- Speech mimicry and
845
597 reads
A class ring. T-shirts with slogans. Tattoos. Pay attention to them because they're usually accurate signs. Here's Sam :
Now this is all pretty personal. So what about if you're trying to read someone in a professional co...
845
603 reads
And there's one other thing to listen for while they're yakking. The word "I" can be very telling...
Powerful people don't say it much . Less powerful people say it the most:
Pennebaker f...
847
604 reads
Beyond that, trust people who are consistently emotionally expressive in their body language:
These results suggest that cooperators may be more emotionally expressive than non-cooperators. We speculate that emotional e...
844
595 reads
Related collections
Other curated ideas on this topic:
18. Saying no tactfully & clearly will keep u out predicaments.
You will find as you journey through life there are people out there who think they know what’s best for you. So they will attempt to control, manipulate, and influence you toward their agenda.
Don’t let them do it.
You’ll need
Ask Questions
The biggest mistake people make when it comes to listening is they're so focused on what they're going to say next that they fail to hear what's being said.
Avoid this by asking questions. People like to know you're listening, and something as simple as a clarification question shows that you are...
Workers and Leaders Need To Tell Good Stories
As freelancing is becoming common, people with powerful personal brands have a leg up on getting jobs and being promoted. And personal brands are built on, among other things, telling and sharing great stories.
Stories help us hold attention, remember and persuade. Savvy
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates