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So, I've worked with the Navy seals. And I asked them “How do you pick, like, the guys that go on Seal Team 6?”, right, because they’re the best of the best of the best of the best. And they drew a graph for me. And a one axis they wrote the word “performance: and on the other axis they wrote the word “trust”.
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The irony is that it's unbelievably easy to find these people. Go to any team and say “Who's the asshole?” and they will all point to the same person. Equally, if you go to any team and say “Who do you trust more than anybody else? Who's always got your back and will be there with you wh...
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And the problem in business is that we have lopsided metrics. We have a million and one metrics to measure someone's performance and negligible to no metrics to measure someone's trustworthiness. So, what we end up doing is promoting or bonusing toxicity in our businesses which i...
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The way they define the terms is performance is “performance on the battlefield” and trust is “performance off the battlefield”. So, “performance” is your skills, it is “Did you make your quarterly earnings?”, whatever, however ...
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And this is what they told me: so, of course, nobody wants the low performer of low trust; and of course, everybody wants the high performer of high trust. But what they learned is that another person, the high performer of low...
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Trust As Performance: Trust Is Performance.
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Ask yourself this:
“In 3 years from now, if they’re going to do a study on me and come back with a report on the kind of person I was, my reputation, and my position in the hearts and minds of others, what words would I want them to use?
Pick a word that will b...
A common fear is that employees may work less when they work remotely. This fear is usually misguided, and the desire to micro-manage should be curbed.
The best team is not built overnight, more than these positions, you must know how to cherry-pick those who are "for real" and those who are not suited for the job.
Problem is, you can't really tell until they are part of your team and they perform.
Tricky th...
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