To ensure people listen to and act on your message, emphasize congruence, emotional intention and body language. Congruence means aligning your words, tone, expressions and gestures to create a clear message. Or, as writers say, “show don’t tell” – if you say you’re excited, look excited. Emotional intention is understanding what you want your audience to “know, do and feel.”
“Good ideas are important, but you must deliver your message in the most compelling way for it to succeed.”
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Similar ideas to Align your words, tone, emotions and body language
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